Project Management

Project vs Program Mgmt

NEW:  BLOG

Development Management

Risk Management

Process Management

Requirements Management

Quality Management

Change Management

Contingency Planning

Mentoring and Training

Small Companies

Downloads

Related Links

About Dan

Home

Site Map

copyright 2007-2010, Project Management Consulting

 

QUALITY MANAGEMENT

Industry estimates indicate up to 60% of all software development projects are cancelled prior to going live.  All too often, a failure to ensure quality management is a contributor to project cancellations. 

What is Quality Management?

Quality management is more than testing.  It involves ensuring that an appropriate process exists from the project's inception (Requirements) through development, to the variety of testing phases and deployment.  Quality management also addresses control over proper documentation and where necessary, training or training development.

Quality Management includes:

• Requirements management:  Control over requirements is critical to project success.  Requirements will change during the course of a project.  Your response to those changes greatly influences the success of your project.
• Customer management:  Strange as it may seem, you must manage your customers.  This requires control over expectations and change requests, as well as proper communication of status, issues, and schedule changes.
• Testing methodologies:  Depending on the project size, scope, criticality, web based, 3-tier, etc.  different approaches to testing are appropriate.  Project Management Consulting can advise your project team on the best testing approaches to maximize project success and customer delight.
• Test Planning:  Testing is not an afterthought.  Regardless of who does your testing for you, testing must be planned, budgeted, and scheduled.  
• Measurement of Quality:  When is the software ready to release?  Is it better than the last release? These types of questions can only be answered if post-development problems are tracked.
• Requirements-based Testing:  Did you build a deliverable that meets all the requirements?  Did you spend resources delivering something beyond what was required?  Requirements-based testing is a method for ensuring a deliverable that meets the requirements.

 

 Click here for a full browser view of this graphic.